Privacy Policy
Privacy Notice
1. Who we are
The Hoops Inn, Perry Green operates a public house and food business.
The Hoops Inn
Perry Green, Much Hadham, Hertfordshire, SG10 6EF
We are registered with the UK Information Commissioner’s Office (ICO).
---
2. What personal data we collect
We may collect and process the following personal data:
Customers
* Name and contact details (e.g. bookings or enquiries)
* Payment information (processed securely by our payment providers – we do not store card details)
* CCTV images
Employees and workers
* Name, address, date of birth
* Contact details
* National Insurance number
* Right to work documentation
* Payroll, pension and tax information
Suppliers and business contacts
* Names, job titles and contact details
* Bank and payment details
---
3. How we use your personal data
We use personal data to:
* Provide pub, food and drink services
* Manage table bookings and customer enquiries
* Process payments and refunds
* Operate CCTV for safety and security
* Employ and manage staff
* Meet legal, tax and regulatory obligations
* Communicate with suppliers and service providers
---
4. Lawful basis for processing
Under UK GDPR, we rely on the following lawful bases:
Contracts – to provide services or employment
Legal obligation – payroll, tax, licensing and employment law
Legitimate interests – running and protecting our business (e.g. CCTV)
Consent – where required (e.g. marketing emails)
---
5. CCTV
If CCTV is in operation, it is used for the purposes of crime prevention, public safety and staff protection.
* Footage is retained for a limited period only
* Access is restricted to authorised persons
Clear signage is displayed on site.
---
6. Who we share data with
We may share personal data with:
* Payroll and pension providers
* Accountants and professional advisers
* HMRC and other authorities
* IT and booking system providers
* Payment service providers
We only share data where necessary and appropriate.
---
7. Data storage and security
We take reasonable steps to keep personal data secure, including:
* Secure digital systems
* Restricted access to sensitive information
* Secure storage of paper records
---
8. How long we keep data
We retain personal data only for as long as necessary, including:
* Employee records: up to 6 years after employment ends
* Financial and tax records: up to 7 years
* CCTV footage: typically 14–30 days unless required for investigation
---
9. Your rights
Under UK GDPR, individuals have the right to:
* Access their personal data
* Request correction of inaccurate data
* Request deletion (where applicable)
* Object to or restrict processing
* Data portability (in certain cases)
* Lodge a complaint with the ICO
---
10. Contact us
If you have any questions about this privacy notice or how we handle personal data, please contact:
You also have the right to complain to the Information Commissioner’s Office ([www.ico.org.uk](http://www.ico.org.uk)).
---
Last updated – February 2026